Jim papp

Measurement and Improvement Strategies



Jim has eighteen years’ experience designing and implementing data, measurement, and improvement strategies. These strategies and related processes translate data to insights and inform organizational strategic planning, service-line specific initiatives, and ongoing operations. He has built enterprise-wide infrastructure and led processes that drive population health outcomes and improve efficiency. He has worked twelve years in an academic medical setting, collaborating across the care continuum (primary – outpatient – Emergency – Inpatient) building infrastructure that delivers highly reliable evidence-based care. He is conversant in a broad range of healthcare topics and operational areas (IS, finance, quality, planning, marketing, research) and has served as the measure/improvement “quarterback” bridging operational and clinical personnel. He has worked at the enterprise-level to evolve information systems to collect, analyze, review, and act upon data for maximum effectiveness and efficiency. He is trained in the Model for Improvement, and uses improvement science methodology to monitor progress, inform/test interventions, and achieve aims. He has worked at all levels of the organization, ranging from the Board of Directors to C-Suite to operational/clinical leadership. He has served on a variety of national and international measurement workgroups, has been invited to speak on the topics of measurement and improvement integration, and serves as an adjunct professor at the University of Cincinnati teaching Master’s level Operations Management - Quality in Healthcare.


*Assessing operations and developing strategies that leverage system capacity to meet the  demands for population health and value-based purchasing.

*Translating organizational strategy to operations and collaborating across the enterprise to ensure sound measurement, reliable reporting, and quality improvement integration

*Collaborating to develop and nurture data-driven decision making and quality improvement culture across clinical quality, finance, contracting, marketing and information systems.

*Transforming hospital-wide processes for the collection, review, and reporting of system-level and condition-specific quality measures for payers, regulatory agencies, state-required public reporting, and other 3rd parties.

*Designing and executing data and measurement strategies across medical and surgical specialty divisions; led consensus process with physician, nursing and operational leaders to select measures and related improvement strategies.